We use cookies on our website to provide the best online experience.  You can find our privacy policy with more information in the footer.

Holiday Shipping Guide 2022

Last Day to Ship for December 25th Arrival time*

Fedex Ground Economy/SmartPost (2-7 business days delivery): 12/6/22

USPS First Class - Military Addresses: 12/9/22

Fedex Home Delivery (contiguous states - not including HI and AK): 12/12/22

USPS First Class - Non-contiguous states: 12/14/22

Fedex Express Saver (3rd business day by 8:00pm):  12/15/22

Fedex Express 2Day (2nd business day by 8:00pm):  12/16/22

Fedex Express Overnight (next business day by 8:00pm): 12/17/22

*If your shipping address is located more than 20 miles outside of a city, please add 1-2 days extra to arrive when expected.

Black Friday/Cyber Monday Orders: we are facing a 1-5 business day delay due to the volume of orders placed during our sale. Please looking for "Rishi Tea Shipping Confirmation" in your inbox once your order has shipped. For additional support, please email us at hello@rishi-tea.com for the fastest response from our team. 

Tips for Successful Deliveries:

  1. For orders over $100, we suggest selecting Fedex Home Delivery or any expedited option so your package has enhanced protection in case it is lost, stolen, or damaged in transit.
  2. For the most secure delivery option, we suggest selecting Fedex Home Delivery or an expedited option at checkout. Using Fedex Delivery Manager (it's free!),  you can set your package to be held at a retail location, such as Walgreens.
In the event your package is lost, stolen, or damaged and you selected Ground Economy as your delivery option, please let us know within 24 hours via email  to best assist you. (include your order # in the email). There will be less options available to us to assist you with your package.

In the event your package is lost, stolen, or damaged and you selected any other delivery option, please let us know within 24 hours via email to best assist you. (include your order # in the email)

Lost or Damaged Packages

Please check your current tracking information for your package. 

Fedex will attempt delivery 3 times before returning a package to us. You can visit your Fedex tracking page using your tracking number. Packages will be available for a hold at a location after the driver drops off your package at the end of his route. It is not possible to retrieve a package from a hold on the same day as your delivery date.

If the package tracking shows an error or a return to us, please email us at hello@rishi-tea.com and we will assist you in this matter.

Free Shipping over $49 Promotion

This promotion is subject to change at any time. To qualify,  your cart total after discounts must be equal to or greater than $49. All other states and US Territories besides domestic contiguous states, qualify for Non-Contiguous rates.

Check Package Tracking

Track your Fedex Package  or check Fedex Service Alerts for delays

Track your USPS Package or check USPS Service Alerts for delays

Go to My Account > Shipments > DetailsTrack and Trace Number, to check the status of an order shipped domestically via FedEx.  

USPS label numbers for international or military addresses are e-mailed to the email provided 3 to 4 business days after you place your order.

Delivery Timeline & Shipping Times

Rishi Tea & Botanicals may experience some delays in processing time during high volume times.

After placing your order, please expect 1 to 6 business days of processing time before your order is fulfilled. Black Friday/Cyber Week orders may face additional delays following the sale due to high volume sales. 

After your order is picked up by a shipping carrier during business hours, shipping times may vary.

Your tracking number will be available once the shipping carrier scans your package at the hub later that day, or the next business day. Please allow up to 3 days for a live tracking link during high volume times.

Shipping times vary depending on the shipping service you select at checkout, and a carrier's own delays.

To accurately and quickly track your package, we recommend creating an account (not a guest account). Creating an account will facilitate our ability to track your package.

Fedex Home Delivery Shipping Times

Our packages are fulfilled and shipped from our headquarters in Milwaukee, Wisconsin. Using the map below, you can estimate the delivery times once Fedex picks up your package from our facility. 


CarrierRateOrder Total
FedEx Ground Economy
(Formerly SmartPost)
$0 - $48.99
$49 and up
FedEx Ground Economy, is a FedEx -USPS partnered delivery service. FedEx carries the package to your city, for the local USPS to deliver. Please allow 2 to 7 business days for delivery.
FedEx Home Delivery$11*
$0 - $98.99
$99 and up
FedEx Overnight$55*any order
FedEx 2nd Day$35*any order
FedEx Express Saver 3 Day$18*any order
* does not include chai tea concentrates and sparkling botanicals, due to weight.


CarrierRateOrder Total
up to $49.99
$50 - $149.99
$150 and up
Includes: Alaska, Hawaii, AA, AP, APO, AS, FM, GU, MH, MP, PW, PR, VI

* does not include chai tea concentrates and sparkling botanicals, due to weight.


CarrierRateOrder Total
USPS Priority Mail International$21
up to $100
$100 and up

We are available M-F, 9am to 5pm CST to assist you with any urgent order matters at 1-877-552-7977. You can also email us at hello@rishi-tea.com anytime. We will respond to your email in the order it was received during our business hours.